Feature Requests

We love hearing about the new features you'd like to see on Band Pencil, but we are a growing company, with a very small team, so we can't promise we will be able to release the feature(s) you request. We wrote this article to be more transparent on the way we assess feature requests and to manage user's expectations. Please don't let this deter you from submitting a feature request! If you do want to submit a feature request please contact us here outlining your feature request.

Understanding Band Pencil as a SaaS company

Band Pencil is a SaaS software company. This means we're an on-demand cloudbased service where the software is hosted centrally and is licensed to each user via a subscription. Because Band Pencil's software is hosted centrally, when we make a change to our software every user sees that change. This is why it is important that any changes fit inline with all of our user's needs.

What we consider when submitting a request

When submitting a feature request we're really interested in understanding what you need, and what this feature might help you do. Quite often Band Pencil will do what you want with a workaround, or by a tool we already have. If this is the case we'll explain how you can achieve this.

If we can't find a workaround, we have three main questions we ask before adding a feature to our roadmap:

• Does the feature align with Band Pencil’s software? Any new features need to align with Band Pencil's core functionality, which is to help people in the music and entertainment industry manage their events, performers and clients. This doesn't mean we're going to say no to everything that falls outside of this!
• Would other users be interested in this feature? Sadly we're unable to build one-off features as this doesn't add value to our broader user base and it can also make our software complex and hard to use.
• Will it improve the user experience? We need to make sure any new functionality to make our user's lives easier and doesn't drastically change workflows.

Our prioritisation process

Deciding which features to prioritise is challenging! We follow a product roadmap and focus on developing features that align closely with our core functionality. While we value all suggestions, we may not be able to act on every request, and some may take time to be incorporated into our software. Generally, we prioritise features that are requested by multiple users and bugs and security enhancements take precedence over new feature requests.

Thank you for helping us make Band Pencil better!