We love hearing about the new features you'd like to see on Band Pencil, but we are a growing company, with a very small team, so we can't promise we will be able to release the feature(s) you request.
Band Pencil is a SaaS software company. This means we're an on-demand cloudbased service where the software is hosted centrally and is licensed to each user via a subscription. Because Band Pencil's software is hosted centrally, when we make a change to our software every user sees that change. This is why it is important that any changes fit inline with all of our user's needs.
When submitting a feature request we're really interested in understanding what you need, and what this feature might help you do. Quite often Band Pencil will do what you want with a workaround, or by a tool we already have. If this is the case we'll explain how you can achieve this.
If we can't find a workaround, we have three main questions we ask before adding a feature to our roadmap:
Deciding which features we prioritise is tricky! We have a product roadmap and work through the features which align the most with our core functionality. Unfortunately, we can’t act on every request we receive and some requests may take some times to filter through to our software. Bugs and security improvements are prioritised before feature requests.
We wrote this article to be more transparent on the way we assess feature requests and to manage user's expectations. Please don't let this deter you from submitting a feature request! If you do want to submit a feature request please contact us here.
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