How to disable or password protect the Client Portal

To disable the Client Portal, or enable password protection, this must be done on a per-event basis.

To update the settings:

  1. Go to the relevant event page.
  2. Click on the Client tab.
  3. Tick or untick Show Client Portal to enable or disable access.
  4. If enabling password protection, tick Password Protect, enter a password (letters and numbers only, up to 20 characters), and click Save.

Once password protection is enabled, anyone accessing the Client Portal will be prompted to enter the password, so please ensure you share it directly with your client. Please note that this only secures the dashboard containing event information. Invoices and contracts assigned to the event are not password protected.


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