To access the Member Portal, members can select Member Login on the Band Pencil login page or use the Member Portal link in the footer of the Band Pencil website.
How does this work?
Band Pencil uses a secure email-based login system, allowing members to access their Member Portal without needing to remember a password. When a member requests access, an email containing their personalised login link is sent to their registered email address. They can then select this link to access their Member Portal. To ensure members receive their login emails, their email address must be entered correctly in Band Pencil.
Additional PIN security
To provide an additional layer of security, Band Pencil is introducing PIN verification for all Member Portals by the end of 2026. Once introduced, members will be required to enter their PIN when accessing their Member Portal from a new device. After a device has been verified, members can continue accessing their portal without entering their PIN each time, provided their device remains recognised.
Members can enable PIN verification immediately by navigating to Member Portal Dashboard → Portal Settings and resetting their PIN. Resetting the PIN will automatically activate PIN verification for their Member Portal, rather than waiting for the mandatory rollout.
Members who do not reset their PIN will continue using the existing login process until PIN verification is introduced for all Member Portals by the end of 2026.
Portal security:
Members should take the following precautions:
- Never share login links: Members should not forward Band Pencil login emails or share their personalised login links with anyone, including individuals claiming to represent Band Pencil. Personalised login links may also be included in events within Band Pencil calendar (iCal) feeds. Members should therefore avoid copying, forwarding or sharing event details from these feeds, as doing so could inadvertently grant others access to their Member Portal.
- Keep PINs private: Members should never disclose their Member Portal PIN to anyone.
- Protect email accounts: As login links are delivered by email, members should ensure their email accounts are secure.
- Reset login links if necessary: If a member suspects their login link has been shared or compromised, they should reset it immediately.
Changing a login link
Members can change their personalised login link at any time by navigating to their Member Portal Dashboard → Portal Settings → Change Login Link.
Changing the login link invalidates the previous link, preventing it from being used to access the Member Portal. We recommend changing login links periodically, particularly if a member believes their link may have been shared or accessed by someone else.