22 Jul 2020 // 1 minute read
Access to the Client Portal uses a magic link. A magic link is an authenticated URL, which we send to the client in an email. The link logs you to the system automatically when clicked, so no need for you to enter your email/ password/ pin. This makes it easier and more security for clients to access their portal with very little hassle.
Yes. Only clients are give access to the magic link and they don't need to remember passwords instead they need to be able to login to their mail client to access Band Pencil. This also means you can never forget your password, as technically there are no passwords!
A client needs to navigate to the client login page (https://management.bandpencil.com/client/login) and enter in their email address and the event date. If an event is found they will be emailed their magic link!
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