Band Pencil issues two distinct categories of emails: transactional and marketing. Users are prohibited from utilizing Band Pencil for the transmission of marketing emails, unsolicited messages, spam, or any content that is unlawful. If you believe you have received such an email, please contact Band Pencil as soon as possible.
Registered users (those who are an administrator to oversee their events and members) can sign up and unsubscribe to both Band Pencil's product update and marketing email list. To opt-out, you can either use the "unsubscribe" button in the email footer or navigate to their account settings and deselect the option to receive product updates or marketing emails. It can take up to 48 hours for this to sync once you have unsubscribed.
It is important to note that members and clients associated with Band Pencil never receive marketing emails from Band Pencil.
As for transactional emails, these serve the purpose of conveying crucial notifications and updates to users, members and clients. Unlike marketing emails, there is no provision for recipients to unsubscribe from transactional emails, as these are essential for keeping users informed.
If you are a member, or client receiving emails from a user on Band Pencil and you no longer wish to receive an email, please contact the account holder and ask for your information to be removed from their account.