Knowledge base and support articles to help you get up and running with Band Pencil.If you still need help drop us an email.
• How to add multiple admin users to ...
• How to change your team user's...
• How to lock a user's account
3 ARTICLES
• Including your markup (e.g. agency ...
• How to book members on a first come...
• Managing your artists and requestin...
• My subscription payment has failed
• I downgraded my subscription plan -...
• Band Pencil's free trial
4 ARTICLES
• How the internal calendar works in ...
• How to sync Band Pencil to an exter...
• Fixing external calendar sync issue...
• How the Client Portal works in Band...
• How the Form Builder works in Band ...
• How to change the client on an even...
• How to create and send contracts to...
• How to create a performer contract ...
• Contract merge tags
5 ARTICLES
• Tracking email delivery and open ra...
• How to bulk send emails to members ...
• Band Pencil's event reminder e...
12 ARTICLES
• How to duplicate an event in Band P...
• How the Lead Capture Form (Enquiry ...
• How the Band Builder works in Band ...
7 ARTICLES
• How to upload and manage your files...
• How to share files with your member...
• Supported file types and sizes
• How to export data stored in Band P...
• How to import your events, members,...
• Features that can be customised to ...
8 ARTICLES
• How to create and edit invoices in ...
• How to accept online payments with ...
• How to add a logo, purchase order n...
• How to add venues and locations to ...
• How to change the location on an ev...
2 ARTICLES
• Logging into Band Pencil's Mem...
• How to change your availability in ...
• Member Portal help guide
• How to turn off member invoices / p...
• How to create groups of members in ...
• How to auto book members
6 ARTICLES
• How reports work in Band Pencil
1 ARTICLE
• How to build a setlist in Band Penc...
• Adding files to songs
You can lock a user's account to prevent them from logging into Band Pencil.
How to change an administrators user permission level in Band Pencil.
Follow this guide to add more admin users to your Band Pencil account.