Knowledge base and support articles to help you get up and running with Band Pencil.If you still need help drop us an email.
Learn more about features for admin users, like changing user permissions.
3 ARTICLES →
Learn more about features for agency owners such as managing multiple bands.
Learn more about how your subscription works on Band Pencil.
4 ARTICLES →
Learn how to use the calendar to manage events.
Learn about managing your clients with Band Pencil.
Learn how to create, send, and manage contracts for your events.
5 ARTICLES →
Learn how to use email tools to communicate with clients and members.
13 ARTICLES →
Learn how to create and manage events, including assigning members.
6 ARTICLES →
Learn how to upload, organize, and share files related to your events.
Learn about general features available to all users of Band Pencil.
8 ARTICLES →
Learn how to create, send, and track invoices for your services.
Learn how to configure your lead capture enquiry form.
Learn how to add and manage locations for your events and performances.
2 ARTICLES →
Learn about the features available in the member portal.
Learn how to manage your members or musicians, including availability.
Learn how to create, send, and accept quotes for your services.
Learn how to view and generate reports for your agency or events.
1 ARTICLE →
Learn how to create and manage setlists for your performances.
Email branding help guide.
Merge tags are designed to make email templates automatically pre-fill information for you when using the template on a supported page.
How to insert images to emails into emails.
How to set and use email templates.
You cannot use Band Pencil to send marketing emails. See which emails you can send and to whom.
To opt-out, individuals can either utilize the "unsubscribe" button in the email footer or navigate to their account settings.
Replies to emails sent from Band Pencil will not be visible with the Band Pencil.
What to do if your emails from Band Pencil end up in a spam folder, or promotions tab in gmail.
Follow this guide to learn how to schedule emails in Band Pencil.
Three days after you assign a musician to event Band Pencil will send a reminder email to all members have yet to state their availability and where the event is visible to the member.
Three days before an event, Band Pencil will send a reminder email to all members assigned to the event.
Learn how you can bulk email members, clients and groups at once.
Learn how to tracking email delivery and open rates in Band Pencil.