Support

How can we help?

Need help with Band Pencil, have a question, or want to get in touch with the team? Send us a message below.

Before you send a message

You might find the answer faster here.

If you're already using Band Pencil, the Help button inside your account is usually the quickest way to get support.

Knowledge Base Browse help articles and guides Demo videos See how Band Pencil works Product feedback Suggest an improvement or feature

Support

We aim to reply within two working days.

Support is provided by email rather than phone, video or live chat.

Contact support

Give us as much detail as you can and we'll get back to you by email.

Your name

Email address

What can we help with?

Account ID (optional)

You'll find this at the bottom of your Band Pencil settings page.

Do you currently have a paid subscription?

Message