Client Portal

Give every client a clearer view of their event.

The Band Pencil Client Portal gives your clients one secure place to view event information, access documents, sign contracts, complete forms and pay invoices online.

Simple client access

Send your client a portal link so they can open their event information from any internet-connected device.

Documents stay together

Keep contracts, invoices, forms, files and booking information connected to the same event.

Always up to date

Changes you make in Band Pencil can be reflected in the client-facing view without sending a new document every time.

Client experience

Everything your client needs, in one place.

Instead of sending event details, contracts, invoices and files across separate emails, the Client Portal gives each client a connected view of their booking that stays up to date as you make changes.

Give clients a professional event dashboard.
Client Portal

Give clients a professional event dashboard.

Clients can open their portal whenever they need to check the details of their event, rather than searching through old email threads or asking you to resend information.

  • View key event and booking information
  • Access the portal from desktop, tablet or mobile
  • Keep client-facing information separate from your admin area
  • Share one link instead of repeatedly sending event information
Online forms

Collect the information you need from clients.

Create custom forms, add them to the Client Portal and keep every response connected to the booking. Map answers to Band Pencil fields so client responses can update booking information automatically.

  • Add forms directly to the Client Portal
  • View submitted responses against the booking
  • Map answers to fields and update booking information automatically
Collect the information you need from clients.
Let clients view and pay invoices online.
Online payments

Let clients view and pay invoices online.

Invoices can be made available through the Client Portal so your client can review what they owe and move into a secure Stripe-powered payment flow.

  • Give clients access to their invoices online
  • Accept supported debit and credit card payments
Card details are handled by Stripe rather than being stored by Band Pencil.
Digital contracts

Get contracts signed without the paperwork.

Clients can review and sign contracts online through the same connected portal experience, helping move a booking from enquiry to confirmed event more smoothly.

  • Let clients review contracts online
  • Collect electronic signatures
  • Reduce the need to download, print, scan and email documents
Get contracts signed without the paperwork.
How it works

One platform,
one process.

The Client Portal is designed to make the client side of the booking process simple without giving clients access to your Band Pencil admin account.

1

Create and manage the booking

Set up the event, client, documents and other booking information inside Band Pencil.

2

Share the Client Portal

Send your client their portal link so they can access the information you have made available.

3

The client completes their actions

They can review event details, sign contracts, complete forms, access files and view or pay invoices.

4

Everything stays connected

Client activity and booking information remain tied to the same event, reducing disconnected admin and duplicate updates.

Access control

Share the booking, not your admin account.

The Client Portal gives clients a dedicated client-facing experience while keeping your Band Pencil administration area private. You can also add password protection to the portal when required.

Client Portal FAQs

Questions, answered.

Can't find what you're looking for? Contact the Band Pencil team.

You send the client a link to their portal. They can open it from any device with an internet connection.

Clients can view event information, access files, view and sign contracts, view and pay invoices, complete forms and send messages to you.

Yes. You can add a password so that only people who know the password can access the portal.

No. The Client Portal is a separate client-facing experience, so your client does not need access to your Band Pencil administration account.

Yes. The Client Portal can be accessed from internet-connected desktop, tablet and mobile devices.
Less admin. Better gigs.

Start with Band Pencil now.

Try every feature for 14 days. No card required.